Our policies

Tuina is done through loose clothing, and a blanket covers whatever you would like covered. Reflexology takes off only your shoes and socks, and a towel covers your ankles and the rest of your legs. Nothing else is ever uncovered.

Before we start we ask how firm you like it and whether any spot should be left alone. Tell us at any time to go lighter or firmer. You can pause, change position or end the session whenever you like, for any reason, and we stop right away.

If you are pregnant, ask your doctor or midwife before you book, and tell your therapist how far along you are. If you have a wound on your foot, diabetes or a recent surgery, ask your doctor first. We do not diagnose.

Walk-ins for the 20- and 30-minute sessions need nothing but an available therapist. For 45 minutes and longer, book a time online or by phone. A card holds the 90-minute sessions, and the deposit goes toward your session.

Please give us 24 hours to move or cancel a booked session, since a therapist has held that time. If you are running late, we shorten the session so the next person starts on time. If you are ill, tell us and we will move your visit.

If you do not come and we cannot reach you, the visit counts as a missed appointment and any deposit is kept. A quick call or text lets us find you another time instead.

Massage is for adults. A friend or family member may sit with you through a reflexology session, and a child may not wait in the room. Ask us if you would like to book two sessions side by side.

Tuina and reflexology are done bare-handed, with no oil unless you ask for a little lotion on your feet. Tell us about a fragrance, nut or lotion allergy when you book and we will leave it out.

If a session was not right, tell us within a week and we will look at it together.

Tipping is optional and always welcome. You can add it when you pay at the desk or when you book.